FAQ’s
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
We accept a variety of payment methods to ensure a convenient and secure booking process for our customers. The accepted payment methods typically include:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
- Bank Transfers: Direct bank transfers to our account, with details provided upon booking.
- Online Payment Platforms: PayPal and other secure online payment systems.
- Cash Payments: Accepted in certain cases, typically when booking in person.
Visa requirements vary depending on your nationality and the countries included in the tour. Check with the respective embassies or consulates for the most up-to-date visa information and ensure your passport is valid for at least six months beyond your travel dates.
Travel insurance is highly recommended and may be required by the tour operator. It should cover trip cancellations, medical emergencies, lost luggage, and other unforeseen events. Check the tour’s terms and conditions for specific insurance requirements.
The fitness level required varies depending on the activities involved in the tour. Some tours include strenuous activities like hiking or trekking, while others are more relaxed. Review the tour itinerary and speak with the tour operator if you have any concerns about physical requirements.
Accommodations range from luxury hotels to more basic lodgings, depending on the tour package. Check the specific tour details to understand the level of comfort and amenities provided.
Kada Travel offers customizable options, allowing you to tailor the itinerary to your preferences. This could include extending your stay, adding extra activities, or arranging private tours. Contact with KADA TRAVEL to discuss customization possibilities.
Inform in advance to KADA TRAVEL if you have dietary restrictions or special needs. We can accommodate these requests, but advance notice is crucial for proper arrangements.
It’s important to review the terms and conditions, including any fees or deadlines for cancellations, to understand your rights and options in case you need to cancel your trip.
Yes, changes to your booking can often be made, such as altering the dates, upgrading accommodations, or adding activities. However, these changes may be subject to availability and additional fees. It’s best to contact us as soon as possible to discuss any modifications you wish to make.
In case of an emergency, contact the tour guide or the emergency contact number provided by KADA TRAVEL immediately. We would assist with medical emergencies, lost belongings, or other urgent issues. We also recommend having travel insurance that covers emergencies for added peace of mind.
Some tours have age restrictions, particularly those involving strenuous activities or certain types of accommodations. Family-friendly tours may be available with activities suitable for children and elderly participants. Please check the specific tour details or contact us for more information on age suitability.
Vaccination requirements depend on the destination and your home country’s health guidelines. For travel to certain regions, vaccines for diseases such as yellow fever, hepatitis A and B, typhoid, and others may be recommended or required. It’s advisable to consult with a healthcare professional or travel clinic well in advance of your departure.
If your tour includes high-altitude locations, such as Cusco or the Sacred Valley, it’s important to acclimatize to the altitude to avoid altitude sickness. We recommend arriving a few days early to acclimatize, staying hydrated, eating light meals, and avoiding alcohol. Some travelers also find medications helpful, but consult with a healthcare provider for advice specific to your health needs.